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How to use

practical advice from aesthetic professionals and beauty gurus

DefenAge skincare routine

by Victoria Lewis, Medical Aesthetician

Tribeca MedSpa

A treat for skin before going to bed

by Amy Forman Taub, MD, Dermatologist

Advanced Dermatology

How to open DefenAge’s bottle

by DefenAge

Faq

 

 

Results & Skin Concerns

What is the correct order to apply DefenAge products?

DefenAge follows a specific application order that differs from conventional skincare routines — and understanding why makes all the difference in results.

Step 1 — Cleanse
Cleanse morning and evening with your preferred cleanser or DefenAge's 1-Step Multi-Cleanse. Once or twice a week, follow cleansing with the 2-Minute Reveal Masque to exfoliate.

Step 2 — Any Other Products
If you use other skincare products — vitamin C, retinols, hyaluronic acid, or similar — apply them here, before DefenAge's Step 3 and Step 4.

Step 3 — Hydrate
Apply the 24/7 Barrier Balance Cream to the face, the 3D Eye Radiance Cream around the eyes, and the 6-Week Perfection Neck Tightening Cream to the neck. Wait 30 seconds.

Step 4 — BioSerum Last
Apply the 8-in-1 BioSerum over the entire face, eyes, and neck as the final skincare step. In the morning, sunscreen and makeup can be applied on top. At night, nothing should be layered over the BioSerum.

Why does the BioSerum go on last?
The 8-in-1 BioSerum contains the highest concentration of defensin molecules in any DefenAge formula. Defensins have a unique property of closing the gaps between skin cells, which effectively seals the skin's surface. Applying the BioSerum last ensures all other products are fully absorbed first — and that the defensins can work uninterrupted, particularly overnight.

How long does DefenAge take to work?

Most people notice initial improvements — including brighter, more radiant skin — within the first week. The full range of visible results, including firmer-looking skin, improved texture, and reduced appearance of fine lines, is typically seen at six weeks with consistent daily use.

Why can results appear so quickly?
DefenAge's patented Age-Repair Defensins work in partnership with the skin's own LGR6 master cells — the same cells known to be responsible for generating fresh, new skin. This is fundamentally different from how retinols or exfoliating acids work, which is why many customers notice a visible difference sooner than they expected.

Tip: Exfoliate to see results sooner.
New skin cells generated by defensin activity are hidden beneath the surface until old cells are cleared away. Using an exfoliating mask once or twice a week accelerates how quickly those results become visible. DefenAge's 2-Minute Reveal Masque is designed specifically for this purpose and takes just two minutes.

What improvements should I expect first?

DefenAge works in visible stages. Here is what most people experience with consistent twice-daily use:

One Week
Fine lines appear smoother, skin tone looks brighter, and overall radiance improves. These early changes signal that DefenAge's Age-Repair Defensins are actively reawakening dormant skin cells beneath the surface.

Four Weeks
Skin texture becomes more refined, tone grows more even, and the first signs of improved firmness become visible.

Six Weeks
The full range of results is apparent. Skin looks measurably firmer, more luminous, and more youthful. Age spots may begin to fade, and the cumulative improvement in skin quality reflects consistent daily use.

Consistency is everything. Applying DefenAge twice daily is what allows the defensins to fully activate and deliver lasting results.

When will I begin noticing firmer-looking skin?

Most people begin to notice visible improvements in firmness within four to six weeks of consistent twice-daily use. In a published clinical study in the Journal of Drugs in Dermatology, participants using DefenAge's three-step regimen showed measurable improvements in skin firmness, texture, and elasticity by the six-week mark. Those results continued to improve through twelve weeks of use.

In an independent consumer study, 90% of participants saw a reduction in visible wrinkles and improvement in jawline firmness.

What makes DefenAge different is that visible firmness improvements build progressively over time rather than fading after a few hours. DefenAge's Age-Repair Defensins support the skin's natural renewal process, helping skin appear visibly firmer, smoother, and more resilient with continued use.

Can DefenAge improve the appearance of crepey skin?

Yes. Crepey skin — the thin, finely textured skin that commonly appears on the arms, legs, hands, neck, and knees — is one of the most visible and difficult-to-address signs of aging. It results from the gradual loss of collagen, elastin, and skin thickness over time, and most conventional moisturizers do little more than temporarily soften its appearance.

DefenAge's Age-Repair Defensins work in partnership with the skin's LGR6 master cells to visibly improve skin thickness, firmness, and elasticity — the underlying factors that contribute to a crepey appearance. Results can be seen as early as two weeks, with the full range of visible improvement typically reached at six weeks.

For the face and neck, the DefenAge core regimen addresses crepey texture as part of its broader anti-aging results. For the body, DefenAge's 10 Luxe Hand and Body Cream is specifically formulated to target crepey skin on the arms, legs, hands, elbows, and knees, and pairs well with body contouring and skin rejuvenation treatments.

Can DefenAge help with skin thinning caused by hormonal changes?

Yes. Skin thinning is one of the most common concerns associated with hormonal changes, particularly the decline in estrogen that occurs during perimenopause and menopause. As estrogen levels drop, the skin produces less collagen and elastin, visibly losing thickness, firmness, and resilience over time.

DefenAge's Age-Repair Defensins work in partnership with the skin's LGR6 master cells — the cells responsible for generating fresh, healthy-looking skin — to visibly improve skin thickness and quality. In a published clinical study, participants applying a defensin-containing formula twice daily showed measurable improvements in skin thickness, viscoelasticity, and hydration within six weeks.

In a separate landmark clinical trial published in the Journal of Drugs in Dermatology, DefenAge's three-step regimen produced visible improvements in skin texture, firmness, and overall skin quality without irritation or inflammation — making it well suited for skin that has become thinner or more sensitive with age.

Can men use DefenAge, and will it work for male skin?

Yes. The entire DefenAge line is suitable for men, and the same clinically validated Age-Repair Defensins technology that delivers visible results for women works equally well for male skin. Defensins support the skin's natural renewal process regardless of gender, making every DefenAge product an effective option for men looking to address visible signs of aging, uneven texture, or dullness.

For men who prefer a formula developed specifically with their skin in mind, DefenAge offers the 24/7 Barrier Balance Cream Men's Formula — a daily moisturizer featuring an advanced inflammation-controlling system, barrier protection, and antioxidants tailored to men's skin. It is also included in both the Men's Skin Provision and Men's Skin Booster kits, which offer a complete and simple daily regimen designed around men's skincare needs.

DefenAge's Hair Follicle Serum is also particularly relevant for men, offering the benefits of defensin technology for the scalp and including dedicated instructions for beard application.

Is DefenAge suitable for sensitive skin?

Yes, and this is one of the qualities that most distinguishes DefenAge from other effective anti-aging products. Unlike retinoids and exfoliating acids — which achieve renewal through a degree of controlled irritation — DefenAge's Age-Repair Defensins support visible skin renewal without causing inflammation, dryness, or sun sensitivity. This makes it a genuine option for people whose skin cannot tolerate conventional anti-aging approaches.

All DefenAge formulas are fragrance-free, dermatologist tested, and formulated without many of the ingredients most commonly associated with sensitivity reactions, including parabens, sulfates, chemical sunscreens, mineral oil, and irritating acids or abrasives.

In the landmark clinical trial published in the Journal of Drugs in Dermatology, DefenAge's core regimen produced visible improvements in skin quality without irritation or inflammation — results that make it well suited for sensitive, reactive, or post-procedure skin.

Note: The 2-Minute Reveal Masque, which contains mild exfoliating crystals, is not recommended for extremely sensitive or abraded skin.

Can DefenAge be used around the eyes and neck?

Yes. DefenAge has products specifically formulated for both the eye area and the neck, two of the most delicate and commonly neglected areas in any skincare routine.

For the eye area, the 3D Eye Radiance Cream is ophthalmologist and dermatologist tested, safe for contact lens wearers, and clinically proven in five studies to visibly reduce puffiness, dark circles, and fine lines around the eye area. It can be applied to both the upper and lower eyelids for comprehensive eye area coverage. The 1-Step Multi-Cleanse is also ophthalmologist tested, making it safe for use around the eye area during cleansing.

For the neck, DefenAge's 6-Week Perfection Neck Tightening Cream is specifically formulated for the thinner, more delicate skin of the neck and décolleté, with visible tightening and texture improvements typically seen within six weeks.

For optimal results, the 8-in-1 BioSerum — also ophthalmologist tested — can be layered as a final step over both the eye cream and neck cream to amplify visible results.

Can I simplify my skincare routine with DefenAge?

Yes. One of the most common reasons people turn to DefenAge is the desire to streamline a complicated, multi-product routine without sacrificing results. The DefenAge Clinical Power Trio — a three-step regimen consisting of the 2-Minute Reveal Masque, 24/7 Barrier Balance Cream, and 8-in-1 BioSerum — is designed to address multiple visible skin concerns simultaneously with just three products.

At the heart of the Trio is the 8-in-1 BioSerum, a multitasking formula that delivers the benefits of eight serums in one — replacing the need for multiple targeted treatments in a single, elegantly simple step.

In a multi-center, placebo-controlled clinical trial published in the Journal of Drugs in Dermatology, the Clinical Power Trio globally improved the visual appearance of aging skin, delivering visible improvements in fine lines, wrinkles, pore size, pigmentation, texture, hydration, and overall skin quality — all without irritation or inflammation.

The Clinical Power Trio is suitable for all skin types, fragrance-free, and can be used as a standalone routine or layered with other products such as vitamin C, retinols, or sunscreen.

Science and Technology

What are defensins and what do they do?
  • Defensins are natural messaging molecules found in our body.
  • Defensins do not cause inflammation or sun-sensitivity.
  • Defensins are produced in the skin by our immune cells, neutrophils.
  • DefenAge contains an identical copy of human defensins made via bio-synthesis.

 

The age-repairing nature of these natural molecules was discovered by scientists at DefenAge® while researching cell therapies for wound healing and Type I Diabetes. During the course of their research, our scientific team made an extraordinary discovery: two members of the defensin family have surprising benefits for aging skin in cosmeceutical skincare. Alpha-defensin 5 communicates specifically with Skin Master Cells to unlock the skin’s age-corrective potential. Beta-defensin 3 significantly improves skin’s barrier functions. This discovery was so novel and unexpected we are patenting the use of these molecules for anti-aging purposes.

Read more about defenins in the Defensins eBook, click here.

Why do dermatologists recommend defensins?

Let us share a few links:

Defensins-technology and DefenAge: Video review by Penny Smith, Master Aesthetician, Portland, OR. To watch the video on Penny Smith' channel click here.

Science and clinical studies behind defensins: Video webinar by Amy Taub, MD, Dermatologist, Lincolnshire, IL. To watch the video on Dr. Taub's channel click here.

What is Clean Beauty in DefenAge?

Please visit our new Clean Beauty Page, we have all the answers there!

 

Why should animal- and human- derived ingredients be a concern?

Because such ingredients bring safety risk, we screen our ingredients to remove any potential risk that may come with using human or animal-sourced products. By excluding such sources, we remove the possibility of infections and diseases that can be traced to living cells and tissues, so we do not use growth factors or cell media produced by living cells nor do our products contain any animal or human cells, stem cells, blood cells, placental cells, other tissues or any substances that they may produce. Instead, we rely on advanced and safe alternative bio-sources and standards used in pharmaceutical manufacturing. DefenAge, through these strict rules, has raised the expectations of safety in skincare and cosmetics by being "free from animal- and human-derived ingredients."

Is DefenAge safe?

All products made by DefenAge® are tested on humans, not other animals. We do not believe animal studies are accurate enough to determine human safety. Nor are they ethical.

To prove safety we put our products through a rigorous series of clinical tests. Among these are:

  • 30-Day HRIPT (Human Repeat Insult Patch Test) to determine irritancy and allergy potential of a leave-on product. Results are reviewed and signed by a board certified dermatologist.
  • 14-Day Clinical Evaluation of Ophthalmologic Safety for all products used around the eye. Products are tested for safe use around the eye and for safe use by contact lens wearers. Results are reviewed and signed by a board certified ophthalmologist.

 

How to Save • Skin Club • Shipping

How do I redeem my reward at the DefenAge® Skin Club?

The Skin Club rewards are essentially redeemed through promo codes. Once you click on your reward and obtain a code in your Skin Club account, simply enter the code in your shopping bag at checkout and the gift will be added to your shopping bag.

You also can find step-by-step instructions here: https://defenage.com/how-do-you-redeem-your-reward-at-skin-club

Please contact customer service at (888) 368-5372 or CustomerService@DefenAge.com should you need any assistance.

Is DefenAge sold in drugstores?

DefenAge is only available on defenage.com or DefenAge-authorized aesthetic practices and their websites. DefenAge is not available in drugstores.

Can I buy DefenAge on Amazon or eBay?

Authentic DefenAge® products are not available on Amazon or eBay.

What is your local US shipping policy?
Orders placed before 2:00PM PST Monday-Friday will be processed and shipped on the same day. Orders placed after 2:00PM PST Monday-Friday will be processed and shipped the next business day.

Orders placed on Saturday or Sunday will be processed and shipped on the next business day. All domestic orders are shipped via USPS or FedEx to your shipping address and a notification with a tracking number will be automatically sent to the customer.  Orders shipped with standard shipping within the continental United States are expected to arrive 3-7 business days after the order is placed.

Expedited shipping options available and expedited fees will be reflected at checkout. DefenAge does not guarantee arrival dates or times.  Please note that DefenAge does not ship orders on weekends or US Federal holidays.

We at DefenAge do our very best to expedite every order, but on rare occasions, circumstances may delay orders.

Please contact customer service at 888-368-5372 or CustomerService@DefenAge.com should you need any assistance. For wholesale shipping policies and fees, please contact your sales representative.

Do you ship internationally?

DefenAge ships to several countries. Please select your destination country at checkout. If you do not see your country listed, please contact Customer Service.

Thailand residents can also purchase our products from DefenAge’s official distributor in Thailand.

What orders are qualified for free international shipping?

We offer free international shipping for orders US $300 or more in product for countries that we established international shipping with.  

What is your international shipping policy?

CUSTOMS DUTY: Customers are responsible for customs duty, taxes and other fees collected by your country; these charges should be paid by the receiver upon delivery.

FREE SHIPPING: International orders of US $300 or more in product are shipped for FREE; your shipping charge will be automatically adjusted to $0.00 during checkout once the shopping bag reaches US $300.

Orders below $300 will require a shipping charge that depends on the country. SIGNATURE REQUIRED: A signature will be required upon delivery for most international orders (you are not charged additionally for this service).

PROCESSING TIME: International orders will be processed 1-3 business days after order is placed. Please note that DefenAge does not ship orders on weekends or US Federal holidays.

We do not guarantee arrival dates or times.  Please contact Customer Service at 888-368-5372 or CustomerService@DefenAge.com should you need any assistance.

SHIPPING METHOD: All orders are shipped via DHL or FedEx to your shipping address and a notification with tracking number will be automatically sent to the customer. Depending on destination, most international orders arrive 5-14 business days after the order is placed.

What is your Canadian shipping policy?

CANADIAN SHIPPING: All orders shipping to Canada will incur a flat $50 shipping fee, which includes the cost of shipping, customs clearance, and assessment fees. This fee applies to all orders regardless of order total. Orders will be shipped via the selected carrier and are typically delivered within 3–7 business days after the order is placed.

 

CLINICAL POWER TRIO clinical study tested, DefenAge’s core skin care regimen